Kimber Doll Help Center

Kimber is a fun, exciting and adventurous lady. She loves to play and dares to explore. Kimber is 22 years old, 5'2" tall, weighs 63lbs and wears an DD-Cup sized bra. 

“Kimber Doll” is the manufactured in China, under licence for the entity ‘Personal Technology Pty Ltd’. Personal Tech (for short) is an Australian based business, family owned and operated in QLD. Our Chinese manufacturing partner produces the Kimber Doll to exacting specifications in a state of the art facility with closely monitored quality control procedures. From the factory, Kimber Dolls are shipped to one of three warehouses around the world in Heathrow (UK), California (US), and our head office and warehouse in Queensland (Australia).

Flesh:

Kimber Doll is made from a proprietary compound that feels incredibly realistic and makes for a great, long lasting investment. The advantages with our unique material are an almost endless list! Kimber Doll is made to feature the best aspects from a variety of materials. Our material is fully tested and skin-safe.

Skeletal:

Kimber Doll is handmade with an aluminium frame/skeleton that allows for the most amazing positions and manoeuvrability. Her joints are made with stainless steel fittings that easily hold position while in use. To see many of these enticing positions, feel free to view the images or the video that shows our Kimber in action.

Different to most other manufacturers and suppliers, our Kimber Doll is already made to a very specific design which is based on the real Kimber. We do not offer custom variations or builds other than what you see advertised across our online store. 

Kimber Doll has three equally pleasurable and realistic feeling entrances. These are as written below.

·      Orifices: Realistic vagina with detailed appearance, tight anal entry and orgasmic oral feature

·      Internal Lengths: 

Vaginal Depth 20cm / 8" approx.

Anal Depth 20cm / 8" approx.

Oral Depth 14cm / 5"

·      Internal Textures: Varying textures to simulate realism and optimal pleasure. 

The idea for Kimber Doll originally came from a TV show which aired in the early 2000’s called ‘Nip Tuck,’ where a character named ‘Kimber’ made a love doll that mirrored her own self. This is now a trademarked brand that is making sexy waves in the love-doll industry. 

Our brand is based around 'the real Kimber'. Given this concept, we do not offer any other variations other than what's shown on our websites. Of course, once delivered, customers can change the wig colour, eye colour and clothing/outfits to any preference. 

Included with every purchase is as shown below:

- Kimber Doll
- Lingerie as shown or similar
- Long blonde wig as shown

- Blue eyes (installed)
- Care gloves for handling
- Water washing device
- USB heating probe
- Care blanket
- Premium customer service! 

Yes, Kimber’s aluminium skeleton and stainless-steel fittings allow for a number of exciting positions that will indulge any fantasy you can think of.

To see many of these enticing positions, feel free to view the images or the video that shows our Kimber in action. A link to Kimber Doll can be found below.

https://kimberdoll.com/products/kimber-doll

Yes, Kimber Doll can stand. Standing feet and double-hinged ankles were introduced to Kimber with the latest generation update (Mach-6). 

This improves several aspects such as presentation, storage and general capability. 

The complete dimensions for Kimber, can be viewed on the product page under the tab, “More.”

https://kimberdoll.com/products/kimber-doll

All payments are processed through our secure checkout facility which features the latest SSL enterprise level security. All orders are processed through PayPal, the world’s most secure online payment processing method. Each and every customer that purchases a Kimber Doll through our online store automatically qualifies for buyer protection through PayPal.

You do not need a PayPal account to purchase, you can simply use PayPal with a credit card or debit card if desired.

All billing statements are discreetly displayed with our company name, Personal Technology Pty. Ltd.

We ship all orders with an experienced door-to-door courier (UPS) to ensure your package is delivered safely and signed for on delivery. This assists us with careful handling and also fraud prevention. Please note, delivery can only be made to physical street addresses, this means no PO boxes.

All orders are dispatched form our warehouses domestically, not internationally. We differ from most other manufacturers or suppliers in that our products are never shipped from overseas directly to our customers. This means that as a customer, you will never have to deal with import duties, taxes or complicated customs clearance and delays. 

UPS offer a full tracked service, including the option for you to request depot collection once your order is underway. 

All ‘in-stock’ products will be dispatched within 1-2 business days from when your order is placed. Please allow for some delays if ordering over public holiday periods.

Please note that during busy periods our products may be marked as out of stock in which case they are advertised as a pre-order and all purchases are back ordered. 

This table is an approximate guide for transit times for in-stock dolls. 

Shipping with our express couriers is calculated on the checkout page based on your location and full address. 

In the USA, we deliver with UPS. Their tracking pages can be found in the links below. In the UK we use Yodel and DHL. In the Australia we use Direct Freight Express.

https://www.ups.com/track

https://www.yodel.co.uk/track/

https://www.dhl.co.uk/en/express/tracking.html

http://www.directfreight.com.au/ConsignmentStatus.aspx

Purchase comfortably knowing that our fulfilment model removes any possible duties, fees or importing issues. We take care of all aspects of international freight and deliver your Kimber Doll domestically via a domestic courier. All packaging, consignment details and billing are completely discreet. 

Once your order has been dispatched, you will be sent an automatic email with the tracking number and a link to the UPS tracking page. We dispatched all orders within 2 business days. If this email does not appear in this time frame, please check any spam/junk folder. 

Unfortunately no, as all orders must be delivered by the registered courier to prove safe ‘Proof of Delivery’. Paypal payments must be delivered and signed for at the provided address.

Unfortunately, due to the size of our packages and the weight of Kimber Doll, postal services cannot handle our freight. All deliveries are made with a registered courier who offer a tracked service for our customers. 

Yes, your purchase confirmation and order receipt is automatically emailed to the email address you enter during your purchase.

While we can't guarantee exact delivery dates, we can advise that transit time for orders shipped within USA is just 3-5 business days (for in-stock items). We can guarantee that each order is accompanied with a specific tracking number which is emailed to customers at the time of dispatching. This allows you to follow the progress of your delivery and if possible, contact the courier to request a specific delivery day/date. 

All delivery details, billing statements, and invoices are discretely titled. Our official trading name that will appear on shipping consignments and billing statements is, “Personal Technology Pty. Ltd.” Rest assured the name “Kimber Doll,” is only used for our products and marketing.

Kimber Doll is shipped in a plain, discreet reinforced carton with heavy-duty packing tape across all openings. Purchase comfortably knowing that privacy and discretion are our top priorities.

Scams and fraud within the love-doll industry are a sad reality. We recommend making sure that your seller has PayPal as a payment option, verified reviews that display detailed feedback from past and current customers, plus genuine images that aren’t copied from other sites.

It’s a significant list of ‘red flags’ to be on the lookout for, which is why we wrote a lengthy blog post which discusses our best advice when purchasing online. You can view this article in the link below.

https://kimberdoll.com/blogs/news/scams-and-fraud

Yes, sex dolls and our Kimber Dolls are absolutely legal. We take care of all international freight and clearances which means your purchase will never be subject to inspections or scrutiny. Kimber Doll is modelled from a real women and pass any of the limitations on the sales of dolls that is being discussed within the industry.

We recommend cleaning your Kimber Doll after each and every use both externally and internally. For the full list of steps and recommendations, please view our care guide in the link below. 

https://kimberdoll.com/pages/care-guide

Yes, we are proud to offer our 12 month guarantee that warrants all new Kimber Doll products free from manufacturing defects in materials and/or workmanship. The full warranty terms can be viewed in the link below.

https://kimberdoll.com/pages/terms-condtions

Due to the nature of our products and the health-related risks with returns, we are unable to offer returns. This ensures each customer is guaranteed peace of mind that they are not receiving a refurbished unit. If companies offer free or limited returns, where do those dolls end up?

Kimber wears a size XS in most lingerie outfits and has a DD size bra. Slightly smaller bra sizes can often fit better and look better also.

We recommend washing any new outfits before trying them on Kimber to make sure no colour transfer is possible.

We recommend the use of a high-quality water-based lubricant and to be liberal with usage. 

Yes! You can do this with two methods. The first is by heating each of Kimber’s entrances with the provided USB heater which adds a great level of realism and enjoyment.

The second method is to use an electric blanket on a low to medium setting, placed over Kimber to warm her body entirely. 

Yes, there certainly are! We recommend reading a particular blog post from our collection which is linked below.

https://kimberdoll.com/blogs/news/10-tips-tricks

Yes, Kimber’s head is removable. The connection used is a standard M16 male and female thread that twists on and off. 

Generally speaking, we do not recommend any application of makeup or perfume directly onto Kimber’s skin. You can however spray your perfume of choice onto Kimber’s hair or clothing.