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Privacy and Discretion 

All delivery details, billing charges and invoices are discreetly organised. Our official trading name that will appear on shipping consignments and billing statements is, “Personal Technology Pty. Ltd.” Rest assured the name “Kimber Doll,” is only used for our products and marketing.

Discreet Shipping

All products are shipped in plain, discreet boxes with secure packing tape across all openings. Purchase comfortably knowing that privacy and discretion are our top priorities.

Shipping & Delivery with USA Couriers

All ‘in-stock’ products will be put through to shipping within one business day. Please check our opening hours in your timezone on our website and allow for some delays if ordering over a public holiday period. Delivery can only be made to physical street addresses, no PO boxes. Please make sure the address on the delivery address is correct. It is important that the suburb is correct and matches the postcode. Our products can be delivered to a home or work address. Couriers require a signature upon delivery. Anyone at the designated premises can sign for the product. Deliveries are made from Monday to Friday between 8am and 5pm. If you are not home when the courier attempts delivery, they will leave a card with the details of the local depot for collection.

Shipping Times

The Kimber Doll USA warehouse is located in California, USA. Unlike many other doll companies, all of our stock is warehoused within the USA, which benefits our customers in numerous ways. Because we’re based in the USA, your Kimber Doll arrives from within the country, therefore, there are no added taxes or fees due on import. Shipping is domestic so we are able to ensure speedy delivery and because Kimber Doll leaves from our own warehouse in California, we are able to ensure the packaging is 100% discrete. No additional couriers or freight companies will need to handle your Kimber Doll.

This table is an approximate guide for transit times for in-stock products. 

Delivery to West Coast USA 2-3 days
Delivery to East Coast USA 3-5 days
Delivery to Central North America, USA 2-4 days
Delivery to Alaska, USA 4-6 days
Delivery to Hawaii, USA 4-6 days


Dispatch 

Please allow up to 48 hours for in-stock products to be shipped. This may vary during busy periods however our team works very hard to ensure orders are shipped ASAP. 

Back Orders

Products available on backorder will be shipped as soon as stock is available. Products available on back order are listed as such on the ‘cart page’. We endeavour to ship our pre-sales as soon as possible in all cases. Products on back order are given the utmost priority to be completed in a timely fashion.

Please contact us via message or email for any questions.

View our full Terms and Conditions.